The CHANEL Black Sneaker is the definitive luxury footwear choice for those seeking to ground their wardrobe in chic, high-fashion elegance. This sneaker perfectly blends casual style with the unparalleled refinement of the House of Chanel. Crafted in Italy, this model typically combines luxurious materials like soft calfskin leather, suede, or signature tweed in a versatile black colorway, often punctuated by the iconic CC logo. The Chanel Black Sneaker is an investment piece that offers maximum comfort while providing an elevated, polished look that is both timeless and instantly recognizable.

Key Features & Benefits

• High-End European Craftsmanship: Hand-finished in Italy or France, guaranteeing a sneaker built with superior quality, durability, and a luxurious fit that lasts.
• Iconic Black Versatility: The classic black palette ensures the shoe pairs effortlessly with virtually any outfit, from sleek tailoring to casual luxury streetwear.
• Signature CHANEL Branding: Features subtle yet impactful details, most notably the CC logo embossed, embroidered, or stitched, confirming its authentic, verifiable designer status.
• Luxurious Mixed Material Upper: Often combines supple leather, textured suede, and/or breathable textiles for a sophisticated contrast and a comfortable, supportive structure.
• Durable Rubber Sole: The robust, structural rubber sole provides stable footing and responsive cushioning, ensuring all-day comfort for navigating the city.

Care & Maintenance Tips

• Use Specific Cleaners: Only use cleaning products formulated for luxury leather and suede to prevent staining or damage to the premium finishes.
• Gentle Spot Cleaning: Use a soft, dry brush for suede areas and a slightly damp cloth for leather to gently wipe away dust and surface scuffs, maintaining the deep black color.
• Proper Storage: Always store the sneakers in their original CHANEL dust bags in a cool, dry place to protect the materials from fading and to help the shoe retain its shape.

Frequently Asked Questions

Q: Does the CHANEL Black Sneaker fit true to size?

A: CHANEL sneakers are generally known to fit a bit snug. For the most comfortable fit, especially if you plan to wear socks, we often recommend sizing up half a size from your usual sneaker size.

Q: What materials are the CHANEL Black Sneakers typically made from?

A: These luxury sneakers are primarily constructed using genuine, high-quality materials, most often including calfskin leather and suede, with interior linings made from lambskin or quality textile.

Q: How do I verify the authenticity of this Chanel item?

A: Authentic Chanel sneakers feature precise stitching, a serial number tag inside the shoe (often embedded on the insole), and clear, high-quality CC branding. Always purchase from authorized retailers.

Click and Collect

You may collect your order from our store, please select the ‘Pick up in store’ option when checking out.

If collecting from store, you will be required to show the following:

• The confirmation email sent by us
• An official government ID / Passport
• Original payment message used for the order

Local Delivery

Head 2 Toe offers shipping worldwide on orders placed Monday-Friday, excluding national holidays. Shipping times begin when you receive your shipping confirmation email.

Additional time may be required during holidays. You will receive an email with tracking information once your order has been shipped.

We are unable to amend the delivery, payment, and any other information such as colour, size, and the number of items once an order has been shipped.

If you are not available to receive the delivery, our shipping partner will attempt delivery on the next working day.

We will make two delivery attempts for your package. If the second delivery attempt is unsuccessful, the package will be returned to our facility. In the event of a return, a supplementary delivery fee may be applied for the redelivery of the item.

International Orders

All international orders will be shipped using DHL Express.

Please be advised that we cannot make any changes to the shipping address once an order has shipped. Additionally, we do not ship to P.O. Boxes.

All duties and taxes will be paid at your country of residence depending on the local custom tax laws.

Returns & Refund Policy

Please ensure that you return goods to us within 7 days from delivery. We recommend that you return your items via registered and insured post, however you will be responsible for the cost of returning the goods to us. If a return is exchangeable we will process the exchange as fast as possible and in any case within fourteen (14) days of receipt of the original order back to us. Please note that we are unable to refund any shipping costs.

Products should be returned in the original packaging, with their respective brand tags still attached and the item should show no signs of wear. Shoe boxes should be undamaged as they are also considered to be part of the product.

Please ensure that your return package contains the order slip. Failure to include it may lead to a delay in processing your exchange.

The security tag must not be removed and be fully intact when you return any item to entitle you to an exchange.

You have a legal obligation to take reasonable care of the product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Please note that this does not affect your statutory rights.

If you return goods claiming they are defective, we will examine the returned goods and will notify you of your exchange via email within a reasonable period of time. We will process the exchange due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via email that you are entitled to an exchange for defective goods.

Where you have failed to take reasonable care of the goods, we reserve the right to refuse an exchange and return the goods to you at your own cost.

Online Returns

Head  2 Toe  accepts returns online for an exchange if you are not completely satisfied with your order. Please ensure that you return goods to us within 7 days from delivery. This excludes items that were discounted due to faults or pre-owned items.

Online purchases can only be returned to our store through drop off or shipping agents.

Any inquiries reach us out on our socials or hello@shoph2t.com

In-store Returns

We accept returns for all in-store purchases within 7 days for an exchange.  In-store purchases must be returned in-store accompanied with a receipt.

This excludes items that were discounted due to sale items.

Shoes

Shoes and other accessories must be returned with their original boxes, tags and packaging, which must not be damaged and/or altered or used as the external parcel for the shipment.

The security tag must not be removed and be fully intact when you return any item to entitle you to an exchange.

We are unable to exchange the following products, unless they are faulty:

• Sale items (purchased in-store).
• Custom & made to order products
• Items that have been sourced by our personal shopping team specifically for you
• Preloved items in-store.
• Faulty items that are discounted online and in-store.
• Jewellery for pierced ears.
• Hampers, both bespoke and non-bespoke.
• Ladies briefs.
• Men’s underwear.
• Gift boxes.
• Magazines.
• Gift Cards.
• Fragrances.
• Bodysuits and shapewear.
• Pillows.
• All electronics.

Excessive Returns

Exchanges are offered to ensure that customers are satisfied with their purchases. However, customers that excessively return items may be refused at our sole discretion and future orders may be rejected.